Returns & Exchanges

At Homeline Furniture, we want you to love your home, which is why we offer a 30-day return policy on most items in their original condition. Whether a piece doesn't fit your space or you've simply changed your mind, our team is here to ensure a smooth exchange or refund process.

1

Initiate Your Request

Contact our customer service team via email or our online portal within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.

2

Prepare for Pickup or Shipping

Carefully disassemble your furniture if necessary and pack it in its original protective packaging to prevent damage during transit.

3

Schedule Collection

For large furniture items, we will coordinate with our specialized freight partners to schedule a convenient pickup time from your residence.

4

Inspection and Refund

Once our warehouse team inspects the returned items to confirm they are in original condition, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing